It's not often you get to hear eBay executives talking about marketplace search, and the company doesn't share much with sellers, either. But last week eBay CEO John Donahoe talked about eBay's progress on search before a group of Wall Street investors at the Sanford C. Bernstein Twenty-Ninth Annual Strategic Decisions Conference.
You'll have to listen to the presentation or go to the Seeking Alpha transcript to get the fulltext of what he said. To recap, eBay rebuilt its search platform (calling it Search version 1.0) to make it easier to test and learn and add category based ... Read More
^ It looks like a stunning admission of fraud to me. wow just wow.
... Donahoe said eBay was testing how it exposes listings in search results. "We're testing a new user to eBay that's never been to eBay should when they show up we only show them fixed price, brand new items from top-rated sellers. It's a more familiar commerce experience and then as they learn eBay they get the wider experience,..."
People are paying for listings which ebaY CEO acknowledges will never be shown. Use agreement says nothing about listings not being shown to certain elements of the userbase or visitors, and based upon criteria such as free shipping etc. That's deliberate and purpose driven failure to provide services advertised, via deception. That's fraud.