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CAPP -> CAPP -> PayPal UK confirms double-dipping error
Post Info TOPIC: PayPal UK confirms double-dipping error
anonymous


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PayPal UK confirms double-dipping error
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PayPal UK confirms double-dipping error
All fixed now
By Lucy Sherriff
Published Tuesday 8th August 2006 08:47 GMT

PayPal has confirmed that a technical glitch in late July meant some of its account holders had money debited from their account twice, echoing similar problems the company had in September last year.

According to readers, some eBay powersellers were left with very large negative balances, and some even had their accounts frozen.

One writes: "eBay Powersellers are in revolt as this adds to recent eBay fee hikes and changes to the 'eBay shop' feature."

PayPal says it has now fixed the problem, and has refunded the cash to those affected.

The glitch also meant other PayPal account holders had their accounts credited twice, according to a PayPal statement:

"Due to a technical error on Monday 24 and Tuesday 25 July, some PayPal account holders experienced duplicate credit or debit transactions on their accounts. PayPal has already refunded duplicate debits from customers accounts and corrected accounts for transactions that were credited twice to bank accounts. PayPal is not debiting users bank accounts to correct the overpayment."

The company has set up a helpline for those affected. If this includes you, give them a call on 08707 307 191. ®
Bootnote

Thanks to Kevin for the tip.


-- Edited by anonymous at 06:31, 2006-08-08

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xppman


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Interesting how these "glitches" and double billing errors from ebay as well,
have a tendency to go throughout the system from geographical location.
US, Aussy, UK and EU all at different times.

Tell me these criminals at both companies are not doing this
on purpose to fraudulently inflate their revenues.

Same can be said about PP frozen accounts too I bet.

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anonymous


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I have yet to see a glitch that was not in ebay or paypal's favor. What are the odds of that?

I also wonder when negligence becomes criminal. What difference does it make whether you scam (unwittingly or purposefully) one person for 10 million dollars, or 10 million for $1.00?

If you happened to read along any of the UK chat threads, you would have also seen where paypal was telling some of the victims to immediately deposit funds to bring their balances UP tp zero Lbs. Also telling others they had to fax bank statements to prove it.

I have a feeling anyone who was not on ebay that day will not fare well trying to get PP to make things right.

(Rememer how they did the BIN bandit victims? The sellers each had to file for each and every fee, & still never got alot of them back, even though ebay had the ability to AUTOMATICALLY refund everyone affected, whether they reported it or not. Althewhile, wasn't ebay sponsoring some sort of program, paying 'users' to increase the number of bids?)

Ebay might call it something like "Creative Fundraising"

LMAO

-- Edited by anonymous at 07:21, 2006-08-08

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