By Ina Steiner EcommerceBytes.com October 31, 2013
eBay is considering replacing how it displays a seller's feedback on the listing page, it revealed through a survey it conducted last weekend. That's just one of several major changes to eBay's feedback system that is under consideration, which EcommerceBytes has been reporting on this week. ...
If you've been following along, you know that they are already gutting the feedback system. It looks like this survey is a cover for the 'data' they claimed to have had (but wouldn't show) originally when the fiasco first began.
It won't be anything resembling real feedback by the time they're done. Not to mention whatever glitches, bugs, fundamental errors etc occur...
Ought to be fun to watch. From a safe distance.
They've already swooped in, next thing you know there won't be anything left of the feedback system but pure, hot steaming crap.
From a blog on EcommerceBytes.com by a poster called OrwellWasRight: "Ebays buyer base has been deliberatley destroyed by ebay
Management made a choice to woo massive generic merchandise or retail chains to the site and to FAVOR them over existing smaller sellers
This had the effect of alienating their core heavy user base of buyer/sellers who have been thrown off or left by the tens of thousands
The diamonds and platinums, unlike the small sellers , have power and infulence, and are no fools, It is only logical they have based ebays take on their own sales, not ebays promises, I have no doubt ebay makes agreements with these diamonds and platinums where ebays take is based on the diamonds and platinums business volume
Once you understand that, you understand that ebay needs to steer customers to these sites.
However as the customer base erodes, there are fewer buyers overall and it gets harder and harder to funnel the diminished buyer base to the diamonds and platinums .
Thus ebay designed a search engine which is designed not to maximize customer satisfaction , but rather weight the result towards ebays preffered sellers, and to even hide undesirable (small) sellers items.
However it appears that buyers have been able to locate to many of the non preferred sellers
Ebay of course anticipated this and designed Designated Seller Reduction tool with such strict and unforgiving guidelines that ebay would have a (legal) justification to destroy the lives and business of any number of sellers at almost any time.
The seller dashboard is DESIGNED NOT TO HELP SELLERS IN ANY WAY, BUT TO GIVE EBAY THE JUSTIFICATION TO TERMINATE THEIR BUSINESS
The answer as to why the mass exterminations come in waves is simple.
Management evaluates the status of the super sellers who ebay has volume based deals with.
If they see the targets are falling short, they simply reduce the competition by mass suspensions, terminations, or dropping sellers into the death spiral with reduced status, higher fees, and greatly reduced visibility
In my previous posts I predicted a huge seller sweep to clear the decks for the diamonds and platinums unfettered access to xmas buyers . It appears that may have started
It is also intersting to note that it takes less than a minute if an ebayer wants to close a store, but MONTHS to close an account. Ebay wants and desperately needs buyers, and equally NEEDS to eliminate lower tier sellers."
"OrwellWasRight"
LoL! Ebay long ago surpassed all the dystopian classics combined. They're off into new unimaginable dimensions of bizzarro-beyondo behavior.
Good post though, just as likely as any scenario. Seems we're seeing plays right out of the Vulture Capitalist / Bain Little Black Book of BS.
If they're not deliberately trying to kill everyone off and wreck the site, what could they be up to?
No way of predicting what may happen next???
Oh well,
Popcorn anyone?
-- Edited by budnonymous on Wednesday 6th of November 2013 05:59:26 PM
From a blog on EcommerceBytes.com by a poster called OrwellWasRight: "Ebays buyer base has been deliberatley destroyed by ebay
Management made a choice to woo massive generic merchandise or retail chains to the site and to FAVOR them over existing smaller sellers
This had the effect of alienating their core heavy user base of buyer/sellers who have been thrown off or left by the tens of thousands
The diamonds and platinums, unlike the small sellers , have power and infulence, and are no fools, It is only logical they have based ebays take on their own sales, not ebays promises, I have no doubt ebay makes agreements with these diamonds and platinums where ebays take is based on the diamonds and platinums business volume
Once you understand that, you understand that ebay needs to steer customers to these sites.
However as the customer base erodes, there are fewer buyers overall and it gets harder and harder to funnel the diminished buyer base to the diamonds and platinums .
Thus ebay designed a search engine which is designed not to maximize customer satisfaction , but rather weight the result towards ebays preffered sellers, and to even hide undesirable (small) sellers items.
However it appears that buyers have been able to locate to many of the non preferred sellers
Ebay of course anticipated this and designed Designated Seller Reduction tool with such strict and unforgiving guidelines that ebay would have a (legal) justification to destroy the lives and business of any number of sellers at almost any time.
The seller dashboard is DESIGNED NOT TO HELP SELLERS IN ANY WAY, BUT TO GIVE EBAY THE JUSTIFICATION TO TERMINATE THEIR BUSINESS
The answer as to why the mass exterminations come in waves is simple.
Management evaluates the status of the super sellers who ebay has volume based deals with.
If they see the targets are falling short, they simply reduce the competition by mass suspensions, terminations, or dropping sellers into the death spiral with reduced status, higher fees, and greatly reduced visibility
In my previous posts I predicted a huge seller sweep to clear the decks for the diamonds and platinums unfettered access to xmas buyers . It appears that may have started
It is also intersting to note that it takes less than a minute if an ebayer wants to close a store, but MONTHS to close an account. Ebay wants and desperately needs buyers, and equally NEEDS to eliminate lower tier sellers."