Just bumping this up so that more may have the chance to see it. Please realize that ebay employees fell victim to phishing emails, many ebay member's ID were stolen/acquired accounts taken over etc, and the database was hacked!
There is a lot more to it than that though... believe me when I tell you. muahahaha
You may notice in the video Mr Donahoe claims 80% decrease in 'phishing', yet among ebay staff, the percentage rose by hundreds, if not thousands. rotflmao!