This site is all about "baiting" eBay support with pointless requests and taking up their time, in a grass-roots effort to get eBay to improve its customer service. Right now there are thousands of people who are angry with eBay for one reason or another, but feel powerless to do anything about it. With eBaiting, you CAN have an impact. I did. They told me so themselves. And I'm just one person.