The intention from the original announcement of the game at Wembley between the Miami Dolphins and New York Giants was for the stadium to be filled with genuine NFL fans to ensure that the atmosphere at the game replicated exactly that of a regular season fixture in the USA.
We set up the pre-registration in February, the random lottery, and the passcode system to try to ensure that this was a secure sale that stopped tickets being re-sold through the secondary market, said NFLUK Managing Director Alistair Kirkwood.
Clearly some people have slipped through the net, but we have a system in place to ensure that they will not be able to benefit from selling on tickets to our game at a vastly inflated price. The Ticketmaster purchase terms and conditions clearly state that tickets cannot be resold, and we are within our rights to withdraw all these tickets and reissue them at a later date.
Therefore, all people who have attempted to sell tickets on eBay have had their tickets withdrawn from sale, and those seats will be resold in a future ticket sales period.
Although the illegal eBay sellers will be reimbursed for their ticket purchases, they will be removed from the ticket registry of interest, and will not be eligible to buy more tickets for this game in the second batch of sales that will take place in June.
Additionally, those people that have placed some tickets on eBay but intended to use a further part of their allocation personally will have their entire ticket allocation cancelled, and will not be able to attend the game.
The resale of these tickets will take place in June at the same time as the second batch of tickets going on sale to those people who registered their interest in February. The same policy will be in effect among that second set of tickets, and if any of them appear on eBay they will also be withdrawn from sale and resold to genuine NFL fans at face value.