Visit screw-paypal.com excellent resources page for a state by state breakdown of the PayPal's money transmitter license info, help crafting a letter and more.
Alternately, see the FREED & WEISS LLC site at http://www.freedweiss.com/PayPal-Holding-Money.shtml regarding the unexplained Paypal money holds lawsuit. Download the pdf of the complaint here: http://www.freedweiss.com/10-05-12-1-Paypal-Complaint.pdf Where to file complaints
Click on the this report form link and follow the screen prompts.
Using that form puts PayPal on official notice that you are filing a "EFT error" complaint under the Electronic Fund Transfer Act (EFTA). The error being "they WON'T allow you to have access to your funds".
When PayPal receives your notice, it is required by law as outlined HERE How Do I Correct Errors?
PayPal may take up to 45 days to investigate your complaint or question and if they decide to do this, they are supposed to provisionally re-credit your Account within 10 days, for the amount you think is in error, so that you will have use of the money during the time it takes them to complete their investigation.
(i.e. they still claim your account is "linked" to
another account who they "claim" owes them money
and WILL NOT unfreeze your account)
PayPal is supposed to send you a written explanation and you may ask that PayPal provide you with copies of all documentation it used in support of its findings. (copies of the documents that they used in their investigation). By law, PayPal is supposed to provide you with these documents.
NOTE: This is for US accounts: READ PP's Electronic Fund Transfer Rights and Error Resolution policy located at PayPal's website for specifics if you are a new account holder or outside the US.
Also PP is bound by the both the California and Federal FDCPA (Fair Debt Collections Practice Act) The point of telling you people to file under paypal's newly revised Electronic Fund Transfer Rights and Error Resolution process is that this will not only guarantee a FAST and "official" response from PayPal.
It will provide you with documented evidence of the situation from paypal.
Folks I'm telling you. USE the PP Electronic Fund Transfer Rights and Error Resolution policy / process.
You want an OFFICIAL PAPER TRAIL from paypal. You want OFFICIAL PP DOCUMENTATION on this matter.
Not hearsay over the phone or in an email from them that can be altered or denied at a later date.
You want paypal to officially tell you (in writing) that YOUR ACCOUNT IS FROZEN BECAUSE "WE AT PP, THINK YOU ARE SOMEONE ELSE", OR "SOMEONE YOU KNOW OWES US MONEY, SO WE ARE HOLDING YOUR FUNDS UNTIL YOU GET THEM TO PAY UP".
You want PAYPAL TO PROVE THESE CLAIMS. You want this ERROR that you can NOT complete and "electronic funds transfer" from your paypal account to your bank account because pp will not let you. (Because of them believing you are someone else or someone you know owes them money)..
You want this ERROR CORRECTED IN A TIMELY MANOR (10 days to PROVE THIS ERROR is NOT an error or PROVE their claim).
If they can't "officially" PROVE their is NOT in error on their part.
YOU WANT PP to grant you access to your money and allow you to TRANSFER YOUR MONEY "ELECTRONICALLY" TO YOUR BANK ACCOUNT on day 11 after you OFFICIALLY NOTIFY THEM OF THE "ERROR".
I'm telling you people.
You want to follow this NEW and court ordered revision in PP's Electronic Fund Transfer Rights and Error Resolution process.. and you want to DO IT immediately after finding out your account is limited, frozen or otherwise in a state where you can NOT COMPLETE AN ELECTRONIC FUNDS TRANSFER from your pp account to your bank account.
YOU WANT THIS IN WRITING AND YOU WANT TO SEND YOUR OFFICIAL NOTIFICATION OF THEIR "ERROR" TO THEM IN WRITING and USE THE ONLINE FORM AS WELL. Write to: PayPal Attn: Error Resolution Department P.O. Box 45950 Omaha NE 68145-0950
AND YOU MUST USE CERTIFIED RETURN RECEIPT MAIL TO DO SO. So YOU can "PROVE" they received your official complaint of the error.
The day they receive your complaint, the clock starts ticking. 10 days later (even if they state "IN WRITING" that they need more time to "investigate".
They are supposed to provisionally credit your account back on day 11 and allow you access to your funds.
If on day 10 (or sooner) if they say "we goofed up". On day 11 you should have your account fully operational and be able to make an EFT to your bank account.
If they say "NO we did not goof".
THEY ARE TO SUPPLY YOU "IN WRITING" the explanation (and also hard copies) of ALL the evidence they used to determine that the ERROR (of them NOT allowing you access to your funds) is indeed NOT an error.
NOTE: If you receive an official (in writing) "NO we did not goof" letter and the do NOT supply you with ALL the evidence they used to make that determination in that official (in writing) notice.
Send a second letter to: PayPal Attn: Error Resolution Department P.O. Box 45950 Omaha NE 68145-0950 (CERTIFIED RETURN RECEIPT MAIL)
and demand ALL the evidence they used to make that determination.
That documented evidence should PROVE that them denying you access to your funds is NOT an error.
If when you get this information and it does NOT PROVE their claim. You have them by the balls and now have EVIDENCE to take it further to an attorney or if your savvy enough to file a case against them in a court of LAW.
-- Edited by Moderator 1 at 12:12, 2007-05-28
-- Edited by Moderator 1 at 12:28, 2007-05-28
-- Edited by Moderator 1 on Tuesday 5th of October 2010 09:14:38 PM
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CAPP Consumers Against PayPal Policies - Exposing the sleazery of sleazebay and painpal
I sent this to someone today that was accused of being guilty by association by paypal today. Yes, please, make this sticky. It can be used everyday over on paypal. Thanks for posting this. I have put it up on my website at the URL below, but I will have to update it to hold the new info.
This is worthy of a sticky. Please make sure you get permission from PPS to cross post this (if you are not the original author of this material). You can email or PM their ADMIN or the author of that post to ask permission.
I'm the one who wrote it.. so paste it anywhere you want.
Coming from someone called LIEworld - I would only take it with a pinch of salt. BTW Lie - haven't seen you posting over there lately - have you finally been banned as well ?
I'm the one who wrote it.. so paste it anywhere you want.
Lie, I would like to post it on another site, do you mind? I took it on myself to post it on my website, and I have another board I would like to post it to. I have to update it to the new version on my website, but it is very good and helpful.
You know what's interesting? Not sandy the nurse sam and all their "other" ID's or any of the other pp suckers, have mentioned it once to a person who needs some "resolution".
Even Amanda from pp came out and posted to a thread earlier today. No mention to the effected party of the ERROR RESOLUTION PROCESS.
Think about it a minute. You go to your banks ATM or try to complete an online transfer to another one of your other accounts.
The bank software does not let you.
What is the first thing you do? Get with the bank and they will either fix the problem immediately or tell you to file a form and disclose your rights under the EFTA.
Now look at the pp suckers. They obfuscate the issue and refer you to nothing. Even Amanda told the poster to make a "phone call" to the resolutions department. She didn't advise the poster to file the "official" claim form.
What they DON"T want you to do is file the "official" claim form so you get something in writing back from them because they KNOW once you do they MUST respond with-in ten days of receipt of your claim and they MUST either PROVE their BS linking claim or give you access to your money.
What they DON'T want people to realize is that YOU DO have rights under the EFTA.
PayPal is obviously NOT disclosing to folks who have an account frozen of their rights to have the issue resolved quickly and that paypal is under the guides of the EFTA to do so.
Them not disclosing your rights under EFTA UP FRONT in their "resolution process" or with first contact with an affected party is probably a violation of the law as well.
I'm telling you . These crooks are worst than any company I've ever seen in history and are worst than the mob. They only abide by the laws when made to do so.
That speaks volumes of their underhanded sneaky and illegal practices as well as their unethical behavior.
It's no wonder people are leaving by the millions.
Wait till GBuy opens up. If GBuy is what many are hoping, I think you will see not a trickle but a huge surge of online sellers switching to GBuy virtually overnight.
Remember we live in the electronic age and with these computers literally MILLIONS can sign up and start using the service in a matter of hours not months or years like the pp suckers think.
Speaking of the pp suckers. I can picture them all on their knees sucking hard on pp's pp and lapping it up 24/7.
Talk about your corporate sluts. That is all they are and should be treated as such.
anonymous wrote: You know what they say about data...
Garbage In = Garbage Out
Yep noticed how he ran with his tail between his legs on that thread yesterday after someone posted the screen shots of the ORDER PP is to follow when dealing with frozen accounts?
This idiot has never worked in law enforcement.
If he did he was one of those cops that was on the take, just like he is now.
I did see where he and another SHILL was going after PSA for a slight mistake.
These guys have so little to work with that IF they EVER find a i not dotted a t not crossed... they blow it up so out of proportion.
It's so rare they get to be right so even the most minuscule item sends them into some sort of "beating on the chest look at me I so right" frenzy.
If Paypal has frozen your account or They have done something that you believe is wrong or illegal,There might be help. Here is 1 attorney's name, address, and email.His name is Fredrick/Fred Gaston with Gaston & Gaston.222 Ash Street San Diego 92101. fg@sandiegolegal.us Send him an email of your story/situation.....He primarily wants people in California, however he said if it gets big enough he will go bigger, so if you are in another State, just make sure you tell him which State you are in. He will be filing a suit as soon as June,2007
There are a few law firms involved in these cases. I forward each response that I get to all of them. Here are two names:
Frederick W. Gaston 222 Ash Street San Diego, CA 92101 Ph: (619) 398-1882 Fx: (619) 398-1887 www.sandiegolegal.us
Bill Heywood Los Angeles, CA tel: 310-463-7367 BillHeywood2002@yahoo.com
Bill Heywood is working on a class action against Paypal wherein there have been substantial losses, i.e. $500.00 and more. Fred et al are working on class action against Ebay for a variety of unfair business practices and unfair suspension resulting in substantial losses.
Please feel free to call or email them with the details of your cases.
eBay Class Action Lawsuit Date Filed: April 23, 2007 Court: U.S. District Court Location: San Jose, Ca
Hagens Berman Sobol Shapiro has filed a class action complaint against online auction giant eBay, claiming the company has acted through abusive methods to maintain its monopoly in the online auction market.
The suit focuses on a violation of the Sherman Act alleging eBay has used illegal tie-in and steering practices to remain the number one online auction site. It is estimated that eBay controls in excess of 90 percent of the online auction market to date.
According to the complaint the named plaintiffs and other users of eBay are forced to pay higher fees as a result of eBay's practices. Both plaintiffs, who are active sellers on the site, claim eBay's tie-ins with PayPal and Verisign have led to higher credit card fees that must be paid to eBay or PayPal. These fees are artificially inflated and used to help eBay maintain its dominance over the online auction business.
If you believe you have been affected by eBay's billing and anticompetitive actions please click here to sign-up for this case. HBSS will treat all information as confidential.
Recent Developments:
May 7, 2007 - Today U.S. District Court Judge Jeremy Fogel granted HBSS co-lead counsel in the case against eBay, Inc.
This short tutorial guides online visitors to the CA Department of Consumer Affairs - dca.ca.gov - "File A Complaint" process - the presentation gives instructions on how to find specific professions, or trade groups consumers may wish to report on.
If you suspect the use of undisclosed paid-word-of-mouth endorsers acting on behalf of unscrupulous entities such as ebaY or paypal, this is the process.
Also save this info for other eb-pp related issues such as being billed for 'free' listings, cheated on invoices, victim of 'glitches', time duaration, etc.
They won't act on single cases but rest assured they will act if complaints are received by enough people. So don't be shy. If you feel you've been cheated and or decieved, complain, complain, complain!