Tamebay, UK. These would presumably be figures for the UK? Also very noteworthy, it is regarding buyers suspended for the entire year. No telling how many actual people Vs "accounts" were removed, or the error rate.
We've been hearing of a mass purge by eBay and a ton of accounts being closed, and now it's been confirmed.
eBay have emailed sellers to let them know the results of the new "Report a Buyer feature". They say that they've protected the seller performance ratings of over 60,000 sellers and 54,000 buyer accounts that were in breach of eBay policy have been suspended.
If memory serves, they seemed to be doing that at least in part so that folks could reclaim certain much sought after UserIds which were registered as [long unused] 'placeholders' or similar?
Above I mention 'error rate'.
It's no stretch to believe that a person could have several bad buying experiences (even perhaps with one seller/one overall multi-item transaction), then get the shaft via ebaY's faulty Mörderbot software when they have to file a complaint or claim on each item.
It's also quite possible that there is a ceiling amount that ebay will refund, or certain amount of claims whatever they can make, then the buyer gets the boot if they cost ebay too much, or use too many resources etc. Recall certain big box companies being caught with the "angels and devils" lists if you will.
-- Edited by budnonymous on Monday 25th of November 2013 04:21:55 PM
hmmm... somehow there seems to be some misunderstanding about the true and correct meaning of this Tamebay article posted (or have been posted) at least a couple places now...
Let's parse the pertinent parts:
"...they've protected the seller performance ratings of over 60,000 sellers and 54,000buyer accountsthat were in breach of eBay policy have beensuspended. ...
Visual demonstration:
Hopefully that will clear up any misconception regarding what was actually reported?
Skipping down to the bottom of the article for a quick comedy reprise:
"In regards to the misalignment on value of items where proof of delivery with a signature is required between eBay and PayPal protection polices, we're working to align the protection policies on eBay and PayPal."
They've been working on that for years now, haven't they? Perhaps they should assign that task to the USA's shill bidding policy team? They could've rigged, err ... I mean fixed that overnight!
hardy har har....
-- Edited by budnonymous on Tuesday 26th of November 2013 05:38:02 PM