Online Retailers Struggle to Combine Shopper Convenience With Data Security When Accepting Alternative Payments and Social Logins, OneID Study Finds
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Among the key findings from "Retail Trends Report: Customer Payments and Logins" are:
PayPal is a "necessary evil":
While 84 percent of respondents offer PayPal for checkout, half -- 50 percent -- agreed that PayPal is a "necessary evil" and would replace it if they could. An equal number of respondents view PayPal as a security risk, while 47 percent called it a privacy risk. But at the same time, acceptance of PayPal is expected to increase approximately 14 percent in 2013.