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Post Info TOPIC: Gene Weingarten: After all the lies, I'm bidding eBay adieu


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Gene Weingarten: After all the lies, I'm bidding eBay adieu


This one was lost in bookmarks for a long time.
A ebay-typical scenario repeated time after time though...

Gene Weingarten: After all the lies, I'm bidding eBay adieu

By Gene Weingarten, Washington Post
In Print: Sunday, November 21, 2010


WASHINGTON This column was written entirely while on hold with eBay customer service.

John: My name is John. What is the nature of your problem?

Me: The nature of my problem is that I've been on hold for one hour and 11 minutes, listening to staticky Beethoven. Every 30 seconds a woman's voice has told me the call was important to her and then a man's voice has told me that someone will be with me "in just a moment." So eBay has been serially lying to me four times a minute for a total of 284 lies. It was in the middle of the 285th lie when you picked up and told me your name was John, which I am thinking, from your voice, is a 286th lie.

John: My name is really John.

Me: Where are you, John?

John: San Jose.

Me: I don't think so.

John: We are located in San Jose.

Me: You are not. Admit it.

John: Okay. We are an offshore center. Calls are routed through San Jose.

Me: Two hundred eighty-six!

John: How may I help you?

Me: You can admit your name is not John.

John: My name is John.

Me: It is not. Is it? Is it?

John:

Me: Two hundred eighty-seven!

John: What is the nature of your problem?


continues...



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Exposing the sleazery of ebaY and PayPal

 

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