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Post Info TOPIC: I AM DONE WITH EBAY ~ Robots with fake names!


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I AM DONE WITH EBAY ~ Robots with fake names!


Classic entertainment from the ebay forums. biggrin.gif

I AM DONE WITH EBAY

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Exposing the sleazery of ebaY and PayPal

 



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Now the bonus reading.

eBay Offers Intelligent Customer Support
By Vangie Beal
April 7, 2010

Talk to any eBay buyer or sellers and you'll find that sometimes it is difficult to get help when you dont know how to do something on eBay -- and scrolling through pages of FAQs is time consuming and it may not even address your problem or answer your specific question.

However, eBay is taking customer service to a new level by offering its members access to intelligent customer support using virtual agents. The company previously offered virtual agent support on its sites in France, Germany and the United Kingdom, but now has rolled it out on eBay.com and the eBay.ca site.


 

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One more time

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Emma Virtual Assistant Comes to eBay

By: Ina Steiner
Sun Jan 30 2011 22:22:09

eBay recently replaced the "Contact Us" and "Help" links that used to appear at the top right of pages with a "Customer Support" link. You can see eBay Canada's traditional "Help" page here, and eBay.com's new "Customer Support" page here.

The new link features the "Chat with Emma" virtual customer support system that made its first appearance on eBay Australia in 2008 as part of a pilot test, and then debuted as "Sarah" on PayPal. Emma seems to have made her debut on eBay.com - at least for some users - as early as October.

(continues at link, comments area open)


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